Orders are processed within 1-2 business days. Estimated delivery within the US is 6-10 business days.

Yes — free tracked shipping on every order. No minimum required.

Absolutely. You'll receive a tracking number by email within 24-48 hours after your order ships.

No. Our pieces are tarnish-free — built to stay beautiful for years, even with daily wear.

Yes. Shower, swim, sweat — our jewelry is designed to handle it all without fading or discoloring.

Yes. Our pieces are hypoallergenic and nickel-free — safe even for the most sensitive skin.

That's exactly what it's made for. Lightweight, durable, and designed to never come off.

Our core pieces are crafted from surgical-grade stainless steel and titanium steel with a premium 18K gold finish — waterproof, tarnish-free, and hypoallergenic.

Our customers love gifting ONYXELLE for birthdays, holidays, Mother's Day, and "just because" moments. Every order arrives in a beautiful gift-ready box.

Every order comes in elegant packaging — ready to gift as-is. No extra wrapping needed.

Yes — two. A Lifetime No-Tarnish Guarantee on our stainless-steel and titanium-steel pieces (free replacement or store credit if the gold finish fails under normal wear; proof of purchase and inspection required), plus a 60-Day Money-Back Guarantee on every order. See full Lifetime Guarantee details →

A 60-day money-back guarantee. If you're not completely happy, return your piece within 60 days of delivery for a full refund (proof of purchase required).

Email us at contact@onyxelle.com with your order number and we'll guide you through it.

Reach us anytime at contact@onyxelle.com — we respond within 24 hours.