Terms of Use

This website is operated by ONYXELLE . The terms “we”, “us” and “our” refer to ONYXELLE. By accessing www.onyxelle.com and/or purchasing our products, you agree to be bound by these Terms of Use.

Overview

These Terms of Use (the “Terms”) apply to all users of the Site. Please read them carefully before use. If you do not agree to these Terms, you must not use the Site.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

Article 1 – Conditions of use of the store

By using this site, you represent that you are the age of majority in your country of residence. Any illegal or unauthorized use of the site and our products is strictly prohibited.

Article 2 – General conditions

We may deny access to the Site and Services to anyone, at any time, for any legitimate reason. You acknowledge that certain content (excluding credit card information) may be transferred unencrypted over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without prior written permission.

Article 3 – Accuracy, completeness and timeliness of information

The information provided on this site is for informational purposes only. Despite our efforts, it may not be accurate, complete, or up-to-date. Your use of it is at your sole risk.

Article 4 – Changes to the service and prices

We reserve the right to modify or discontinue the Service (or any part thereof) without notice. Prices for our products may change without notice.

Article 5 – Products or services

Some offers may be available exclusively online and in limited quantities. They are eligible for return or exchange only according to our Returns & Refunds Policy . We may limit the sales of our products/services to any person, geographic area or jurisdiction, where lawful.

Article 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order or to limit or cancel quantities purchased. You agree to provide accurate, complete, and up-to-date information for all orders, billing, and delivery matters. For details, see our Terms and Conditions of Sale and Return Policy .

Article 7 – Third-Party Tools and Services

The Site may provide access to third-party tools or services (payment, analytics, advertising, logistics). These services are provided "as is" and subject to the terms and policies of their publishers. We assume no liability arising from their use, subject to applicable law.

Article 8 – Third-Party Links

Certain content, products, and services available through our site may include content from third parties or link to third-party sites. We are not responsible for any damages or harm related to the purchase, use, or access to these third-party sites.

Article 9 – Comments, opinions and user content

You may, if permitted by the Site, send us comments, opinions, ideas, or other content. You grant us a non-exclusive, worldwide, royalty-free license to edit, copy, publish, and otherwise use such content for the purpose of operating and improving the Service, in accordance with the law. You warrant that your content does not violate the rights of third parties (intellectual property, privacy, etc.) and is not unlawful, defamatory, hateful, obscene, or abusive.

Article 10 – Personal information

The collection and use of your personal data is governed by our Privacy Policy . There you will find information on your rights (access, rectification, opposition, erasure, portability) and how to exercise them.

Article 11 – Errors, inaccuracies and omissions

Information on the Site may contain typographical errors, inaccuracies, or omissions (including descriptions, pricing, promotions, shipping charges, and transit times). We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate.

Article 12 – Prohibited uses

You are prohibited from using the Site or its Content for: (i) any unlawful purpose; (ii) to solicit others to perform unlawful acts; (iii) to violate any regulations, laws, or ordinances; (iv) to infringe upon our intellectual property rights; (v) to harass, defame, or discriminate; (vi) to upload viruses or malicious code; (vii) to collect personal data about others without a lawful basis; or (viii) to circumvent the security measures of the Service or any related site.

Article 13 – Exclusion of warranties and limitation of liability

We do not guarantee that use of the Service will be uninterrupted, timely, secure, or error-free. To the extent permitted by law, ONYXELLE, its officers, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Service.

Article 14 – Compensation

You agree to indemnify, defend and hold harmless ONYXELLE, its affiliates, partners, officers, agents, contractors, service providers, suppliers and employees, from any third-party claims related to your violation of these Terms or your unlawful use of the Service.

Article 15 – Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law without affecting the validity of any other remaining provisions.

Article 16 – Termination

These Terms are effective unless and until terminated by either you or us. We may terminate this agreement at any time if we believe you are in breach of these Terms or if we are required to do so by law.

Article 17 – Entire Agreement

These Terms, together with our T&Cs and Privacy Policy , constitute the entire agreement between you and ONYXELLE regarding the use of the Service.

Article 18 – Applicable law

These Terms and any separate agreements shall be governed by and construed in accordance with French law. In the event of a dispute, an amicable solution will be sought as a priority; failing this, the French courts shall have jurisdiction. You may also use the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr .

Article 19 – Modifications to the Conditions

You can review the most recent version of the Terms at any time on this page. We reserve the right to update or modify these Terms; changes are effective immediately upon posting on the Site.

Article 20 – Contact details

For any questions regarding these Terms of Use, contact us: contact@onyxelle.com .

Last updated: September 1, 2025