Privacy Policy

Privacy Policy

Last updated: February 24, 2026

Onyxelle ("we," "us," or "our") operates the website https://onyxelle.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

1. Information We Collect

Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, mailing address, phone number, and payment information.

Automatically Collected Information: We automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.

Order Information: When you make a purchase, we collect information related to the transaction, including products purchased, purchase price, date and time, and shipping details.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing
• Communicate with you about your order, account, or customer service inquiries
• Send promotional emails and marketing communications (with your consent)
• Improve and optimize our Site and customer experience
• Comply with legal obligations and prevent fraud
• Serve targeted advertisements through platforms such as Facebook and Google

3. Sharing Your Information

We may share your information with:

• Service Providers: Third parties that help us operate our business (payment processors, shipping carriers, email marketing platforms, analytics providers)
• Advertising Partners: Platforms like Facebook (Meta) and Google for targeted advertising and remarketing purposes
• Legal Requirements: When required by law, regulation, or legal process

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to improve your browsing experience, analyze site traffic, and deliver targeted advertising. These include:

• Essential Cookies: Required for site functionality
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant ads (e.g., Facebook Pixel, Google Ads)

You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time
• Opt out of targeted advertising
• Request a copy of your data

To exercise these rights, contact us at contact@onyxelle.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8b. Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal data)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us at contact@onyxelle.com. We will respond to verified requests within 45 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Onyxelle
Email: contact@onyxelle.com
Website: https://onyxelle.com