Legal Notices

In accordance with Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website www.onyxelle.com are informed of the identity of the various parties involved in its creation and monitoring.

1. Site Editor

ONYXELLE
Sole proprietorship registered in Quebec (Canada)
Owner / Publication Manager: Cynthia Paradis
Mailing address: 620 rang Saint-Joseph, Saint-Léonard-d'Aston, Quebec, Canada, J0C 1M0
Email: contact@onyxelle.com
Telephone: +33 7 56 83 84 21 (dedicated voicemail for customer service)

Activity: Online retail of clothing and accessories. Products may be shipped from a warehouse in France or, for certain items, directly from the supplier located in China. This information is made available to the consumer in the Delivery/General Terms and Conditions sections to ensure complete transparency.

2. Hosting the site

Shopify Inc.
151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada.
Website: www.shopify.com

3. Contact

For any questions, you can contact us at contact@onyxelle.com or +33 7 56 83 84 21 .

4. Intellectual Property

All elements composing the site www.onyxelle.com (texts, images, visuals, logos, graphic charter, structure, databases, etc.) are protected by copyright and intellectual property. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written authorization of the publisher. Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

5. Hypertext links

The site may contain links to other sites. ONYXELLE has no control over these sites and declines all responsibility for their content or practices.

6. Cookies

Browsing this site may result in the installation of cookies on the user's device (technical cookies, audience measurement, advertising cookies, e.g. Google Analytics/Meta Pixel). On your first visit, an information banner allows you to accept, refuse or configure non-essential cookies. To learn more, see our Cookie Policy .

7. Personal data (GDPR)

Data controller : ONYXELLE – Cynthia Paradis (contact details above).
The data collected via the site (order, delivery, invoicing, account creation, newsletter, customer service, audience measurement) are processed for the execution of the contract, compliance with legal obligations, and the legitimate interests of ONYXELLE (service improvement, fraud prevention). The service providers involved in the execution of our services (in particular Shopify and payment/delivery providers) may be recipients of this data.

Your rights : access, rectification, erasure, limitation, portability, opposition. You can exercise your rights by writing to contact@onyxelle.com . In case of difficulty, you can contact the competent supervisory authority (CNIL in France).

8. Right of withdrawal and returns

In accordance with the French Consumer Code, you have a 14-day right of withdrawal from receipt of your order, without having to provide a reason. The full terms and conditions (excluded products, condition of items, refunds, deadlines) are set out in our Return and Refund Conditions. .

Return address (France):
ONYXELLE Back
Easy-Delivery 3GHSZQ
33 Tisseron Boulevard
13014 Marseille – France

9. Legal guarantees

The products benefit from legal guarantees of conformity and hidden defects (articles L.217-3 et seq. of the Consumer Code and 1641 et seq. of the Civil Code). In the event of a lack of conformity, you can obtain the conformity of the good, its replacement or, failing that, the price reduction or the resolution of the sale, according to legal conditions.

10. Online Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform accessible at the following address: ec.europa.eu/consumers/odr .

11. Availability of the site

The site is accessible 24 hours a day, 7 days a week, except for scheduled or unscheduled interruptions, particularly for maintenance or in cases of force majeure. ONYXELLE cannot be held liable for damages of any nature resulting from unavailability of the service.

Last updated: September 1, 2025